A point of sale is a system you see when you carry your groceries to the front of the store owner or cashier to pay for them. It is a mechanized system that connects the customer and cashier to the complete system of information, handling the transactions carrying out between the store and customer and keeping a check regarding updates of promotions and pricing. Though a point of sale system offers a lot of advantages, it is vital not to ignore the disadvantages it also carries.
Retailers usually just see the benefits of POS system and adopt it at any cost, however, it is also a fact that everything that is good also carries some side effects, no matter either minor or major. Similar is the case with POS system, it is no doubt highly beneficial especially for the retailers of this era, yet it is also recommended to be aware of its disadvantages so that retailers can tailor their strategies even more effectively. Following are some of the disadvantages which retailers usually overlook.
- Web Access is not deprived of cost:
The major reason behind the adoption of a point of sale system is concerned with ability that makes you joining your single register to a bigger network of a lot of information that will otherwise be inconvenient or unavailable. For this cause, a lot of businesses decide to adopt a web-based system instead of a software-based system, since it optimizes this feature of the point of sale system. Nonetheless, this supplementary benefit comes with an extra cost, in that you will require paying for Internet access on registers along with paying a certain monthly fee to your provider.
If you are adopting a point of sale system that is software based, you will require continuing revising it with fresh versions from the producer or Software Company. Along with the complications and expenses that come along with all these requirements regarding updates, you might need to spend in hardware updates at the same time. These updates lead to significant ongoing costs for something that is thought to be an investment that carries long-term returns.
- Security Risks:
Customers who conduct transactions with the help of their debit cards at retailer’s point of sale stations run the danger of revealing their PINs to some other customers. Most of the systems like this always carry certain measures to conceal the keypad; however, none of these tactics can be said as perfect. In addition, if you possess a web-based system, you run the normal security and confidentiality risks that usually come along operating business over the Internet. Though most of the providers of point of sale systems offer considerable security defense, but they can never cancel out the security risk totally, and the ease of making your adopted system broadly accessible can come at a definite level of risk.
These are some of the major disadvantages of POS system that compel the retailers to think at least for once before going to adopt this method for their own retail business.